We are very happy and grateful to work with all aspects
of Pace Coding for many years. Pace has always come to our rescue when we have
experienced a short term backlog for Ambulatory cases. Pace has provided us
with high quality coder education in addition to Cardiology Cath coding and DRG
They have provided us with quality work which is a key
part of our department’s needs. Pace’s Technical Expertise is always available
when needed. Pace quickly responses to questions and are always prompt. The
Pace staff are friendly and very supportive of our needs.
Coding and Operations Manager
Health Information Management
We have used the coding and educational services of
PACECoding since 2007 to assist us in ER Coding, Observation, Day Surgery,
Cardiology, Inpatient Coding. PACE has since provided us with DRG Validation
for certain targeted DRG’s and ER Nursing and Facility Education. Their
professional, knowledgeable staff has made working with PACE Coding a pleasure.
I know that they are just an email or a phone call away and I will always get a
prompt answer to my questions. They are willing to go above and beyond to
research a coding issue and get back to me as soon as possible.
The monthly education in-services provided by Hoang Nguyen
and his company are very informative and a welcome learning experience for our
coders. There are a lot of other coding outsourcing companies out there but the
personal touch of the company knowing that they are just a phone call or email
away makes the difference.
Arnette, Marbella, B.S.P.H.,RHIT
Director, Health Information Management
I just wanted to let everyone know what a pleasure it
is to work with Hoang Nguyen. His expertise in coding has been such an asset to
my division. We have been able to spruce up our billing by coding appropriately
allowing us to increase our reimbursement. Nguyen has always been available by
e-mail and willing to answer any question I may have in regards to coding. His
background and experience is outstanding in this specialty. He has assisted me
in improving my coding skills leading to a mark decrease in my coding errors. He
is always kind and professional in his explanations making you understand the
justification for the code. He is an excellent resource.
Angelo Francisquini RN
Assistant Nurse Manager
Cardiac Arrhythmia Center/Electrophysiology Lab
From our students:
November 11, 2006
Dear Hoang, Karen and Diane,
It is with great delight that I
can tell you – I PASSED the CCS exam! I would not have passed had I
attempted the exam without taking your course. Even with two years of inpatient
coding experience, there were many things I didn’t know. The six months I spent
taking the PACE course taught me what I needed. I want to thank all three of
you for sharing your knowledge, suggestions and experience with me.
The course was fabulous. I would
recommend it to anyone wanting to take and pass the CCA or CCS exams. Your
dedication and enthusiasm were contagious. You managed to work with a group of
students with varying degrees of coding knowledge and teach all of us. You
never left any questions unanswered. You were willing to spend whatever time
necessary on each topic. The study suggestions were incredibly helpful as were
the test-taking tips.
Thank you for everything!
Juliette Occhipinti, CCS
December 02, 2006
Hoang, Karen and Diane,
Just wanted to let you know that
I took my CCS exam yesterday and I passed!!
I cant thank you enough for all
of your help. I know that my wonderful teachers made all the difference with the
I know I will be telling everyone
I know about PACE. If there is ever anything I can do to help any of you, please
dont hesitate to let me know
Thank you again
Wendy McCabe CCS
November 18, 2006
I took the CCS exam
today. I PASSED!!!!!!!!!!!!!!!!!!! I passed the first part by only 4
points. it was REALLY wacky,and hard THANKYOU SOOO MUCH FOR sharing your
knowledge and help. I couldn't have done it without it .
Maureen Chartier CCS
"In January of 2004, I was fortunate enough to take an advanced coding course
by Hoang Nguyen. It was evident from the beginning, Hoang had a great deal of
expertise and experience in this field. Never having any experience myself, I
found Hoang to be an extremely informative instructor who was very generous with
his time. Always encouraging and willing to take the extra step in ensuring his
students had a basic fundamental knowledge in coding, he would provide weekly
challenges and supplemental material. His approachability and enthusiasm for
sharing his expertise gave me a sound foundation of knowledge, which enable me
to pass the CCS exam.
I highly recommend Hoang as a valuable instructor in the field of medical
Jeanne K Cunningham CCS
"After 4 years in my present job that I am very happy in, I decided it was
time to secure my future and prepare to take the CCS exam. With limited
outpatient coding experience and no inpatient coding experience, I was extremely
intimidated by the study materials I was using on my own. I took Hoang's class
and as the weeks went by, I found myself more and more comfortable with the
subject matter. Hoang has an amazing passion for learning which is matched only
his passion for teaching. There were students in the class at all levels of
experience from none to many years and he had a talent for preparing materials
that addressed every students situation. At the end of the program, I spent
almost every day reviewing the materials from Hoang's class and decided to take
the CCS exam. To my delight, I passed the exam the first time and I am convinced
that I wouldn't have had it not been for the education I got from Hoang. I would
strongly encourage anyone with a serious interest in a coding career to enroll
in the PACE Coding Program. Whether you choose to pursue certification or not,
the education I received in this class is still as important in my everyday work
as ever and I believe it will be for others as well. Thank you Hoang for your
commitment to education."
Lee Ann Branczewski Seyller CCS, CPC-H
Just I couldn't wait until next week bit of good news. Today, I
sat for the CCA exam (Brookline test side) and PASSED!!!
I will bring the test result to class next week so you can see the break down
of the question domains. I am so relieved and very happy.
For the past six months, every Tuesday and Thursday evening, I've attended
the PACE program. I wanted to further understanding of ICD-9 and CPT-4 coding,
and to clarify my limited understanding of human anatomy and disease. Happily my
goals were met, resulting in my passing of the CCA exam much earlier than I had
expected. I found the learning environment pleasant and the instructors
knowledgeable, professional and accessible.
Thank you Hoang for your enthusiasm, energy, and "insider tip". Your
organizational techniques when abstracting and coding the medical record were
great. Karen, you were always patient with my lack of a medical background, and
your presentations on human anatomy were always clear and well organized. Diane,
you lifted the fog regarding the coding of CABG, pacemaker and CAD. Your
encouragement and support over the past six months were noted and appreciated.
My time and resources were truly well spent.
Lyn Healy CCA, PACE student, Nov 2005
Update: March 09, 2006
Last Sat. 3/4 I returned to Brookline and sat for the CCS exam.
Thankfully all the studying paid off (I remembered your strategy) and I
passed. I still feel there is so much for me to learn but I guess that will
come with work experience.
Lyn Healy CCS, PACE student, Nov 2005
I just want to thank
you for coming to our class last night at Massasoit. You got me excited again
about the coding and getting certified. Many of us were feeling very hopeless
about our chances of getting certified. I'm going to start thinking about a
couple of the strategies you told us last night, and look forward to our
grueling day of CCS prep when the course is over.
Thank you again.
I only had the
pleasure of being able to take part in your “ccs prep” class when you visited
Massasoit last May. I had emailed you after that to let you know how pleased I
was that you had come to our class. Now I want to tell you that I passed the
CCA exam last week. I did study a lot on my own since completing the coding
program, but always kept in the back of my mind your test taking tips. So,
again thank you, and if I ever decide to take more classes in preparation for
the CCS I know where to go.
Thanks for getting back to me with my final grade so quickly. I
really enjoyed the class and didn't mind all the hard work involved. Thank you
for all you hard work... you are probably one of the most organized persons I
Marianne H. CCA Massasoit College Student, Fall
Just wanted you to know that I really enjoyed your teaching last
night. I had heard nothing but good things in regards to your class that you
taught at Massasoit. You definitely have what it takes to inspire students and
make them learn. I wish that I had you for an instructor. I am interested in
learning more about the details of your class you are in the process of
Linda W, Massasoit College Student,
"What a class! I went into the class knowing very little coding, only what I
had taught myself from reading the coding guidelines in the ICD-9 book and CPT-4
and the teaching was great and very easy to understand. I took the CCS and
passed the first time. For anyone looking to get somewhere with their coding
career or start a new one, this is the class to take without a doubt. This is
the direct path to a coding job anywhere. Great class!! Thanks for getting my
career on the fast track in the right direction."
Sean Toal CCS, South Shore Hospital, 2005
November 30, 2006
As a member of PACE
Class of 2006, I wish to thank our
Diane and Karen. They enriched our knowledge
confidence enabling us to go forward in the medical coding profession. They
truly offer current, real life coding knowledge and generous tips for taking the
My experience with
PACE has been rewarding on many levels.
Professionally prepared in a field where being credentialed
is now essential. I have my CCA and will happily update PACE when I pass my
CCS. Personally exposed to an infectious enthusiasm to learn more
and do more.Socially
meeting a whole new set of friends as member of such a dedicated class of
I recommend PACE
coding to novice and experienced coders
seeking to be
Lindy Farretta CPC-H, CCA